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  • MTN – Diamond Pavilion Mall


    As a major communications company, MTN is focused on the African continent. We believe that through access to communication, comes economic empowerment.

    View the latest MTN Deals in the MTN Y’ello Trader 

    About  MTN

    ​​​​ A global communications partner and world-class cellular network.
    As a major communications company, MTN is focused on the African continent. We believe that through access to communication, comes economic empowerment.

    The MTN Group operates three business divisions: MTN-SA (South Africa), MTN International and Strategic Investments. We are listed on the Johannesburg Stock Exchange under the Telecommunications Service Sector (which falls under the industrial non-cyclical services)

    MTN SA
    MTN is listed on the Johannesburg Stock Exchange (JSE) under the share code MTN and enjoys approximately 37% of market share in South Africa. The company provides voice, data and telemetry offerings and solutions to its 20 million customers in South Africa.


    What are USSD codes?         

    Unstructured Supplementary Service Data (USSD) is a technology that allows users to access various services, such as menu-type applications, for example, information requests, portal-type requests and banking applications, through the use of short codes. These short codes usually start with * and end with # and can be typed into any MTN cellphone to call up a specific action.

    What does it cost to make use of a USSD code?

    USSD sessions are charged from your airtime or billing balance and costs 20c for every 20 seconds you use the service. This may sound like a lot of money, but most actions on the USSD network will not take you longer than 20 seconds to complete. Some USSD services are free.

    How do I use a USSD code?

    1. Dial the code of the USSD service you want to access, for example, *123#, and then press the call button.
    2. The application will respond with a menu, for example:

    *123# Menu:
    1. Phone Setup
    2. MTN Play
    3. MTN Services

    1. To respond to the menu item or number of the information you want to receive, press ‘OK’ or ‘Reply’, enter the number of the menu item you want and press ‘OK’, ‘Reply’ or the green call button to receive the required information.
    2. You can then browse the menu until you find what you are looking for and respond with the corresponding number.

    What USSD codes are there?

    Here are some of the most important USSD codes for MTN customers:

    Service Description Code Cost
    Master Menu If there’s one USSD code you need to remember, this is it! With this code you can access all MTN services. *141*0# Free
    Balance Enquiry This allows contract, TopUp and PayAsYouGo customers to check their daily and monthly airtime balances including remaining minutes and SMS messages on airtime balance, SMS bundles and Internet bundles. *141# Free
    Buy Want to be a part of the latest and greatest MTN promo? This one allows you to buy all MTN Internet, SMS, Voice and promotional bundles. *141*2# Free
    MTN Me2U As an MTN contract, AnyTime TopUp, OffPeak TopUp or PayAsYouGo customer, you can purchase or transfer airtime and SMS and Internet bundles for any MTN PayAsYouGo, MyChoice TopUp, AnyTime TopUp or OffPeak TopUp customer. *141*3# Free
    Change Price Plan This nifty USSD allows you to change your priceplan and also to see which priceplan is the best for you based on your history of usage. *141*4# Free
    Manage This USSD allows you manage all bundles loaded on your cellphone as well as to manage and approve any third party content subscriptions. A handy one indeed! *141*5# Free
    MTN Loyalty This menu allows all customers to register for the MTN Loyalty programme. Once registered, a customer can claim, spend and check points. For every R1 you spend on your MTN cellphone, you get 1 point. And for every day your line is active on the MTN network, you get another point. *141*9# Free
    MTN Eazi Recharge Buy MTN Prepaid Airtime and Bundles safely and securely using your ABSA, Nedbank or Standard Bank Credit, Cheque or Debit Card. *141*10# Free
    Mobile Money Mobile Money is a safe, secure and affordable way to do your banking, and is available to customers on all cellphone networks. With Mobile Money there are no monthly or annual account service fees, and no minimum account balance required. *120*668# Free for MTN Subscribers
    CallBack This allows you to automatically send a request to someone asking him or her to call you back by dialling *121*(cellphone number) # from your phone. *121* (number)# Free
    MTN Parental Control This allows you to enable, view, edit and change MTN Parental Control settings. It is a filtering tool for all MTN customers to restrict the type of content that minors/children in their care are able to access through their mobile devices while browsing the internet. *101# Free
    MTN Compass This is a location-based service that helps you find useful points of interest (POI) located closest to you using your phone or computer, such as ATMs, restaurants, movie theatres, healthcare facilities, accommodation retail outlets and petrol stations. *120*555# R0.20 per 20 sec, some are charged at R1
    MTN Loyalty This menu allows all customers to register for the MTN Loyalty programme. Once registered, a customer can claim, spend and check points. For every R1 you spend on your MTN cellphone, you get 1 point. And for every day your line is active on the MTN network, you get another point. *141*9# Free
    MTN Directory Enquiries This allows you to access a convenient directory enquiry service that sends you listed numbers, be it for a person or a business. You can also request Call Connect, and the operator will connect you directly to your requested number. *200# R2 per successful request
    • There is a time limit applicable to USSD sessions: they will time out if a session is inactive for 30 seconds. That means you have to respond to a menu and make your choice within 30 seconds after pressing the call button or when pressing ‘OK’ or ‘Reply’.
    • MTN Roaming customers will not always be able to use the USSD service as some GSM networks do not support USSD as a bearer. It is therefore advisable to check the country you intend visiting to see whether the MTN partner network operator supports USSD.
    • USSD is network dependent, and services offered on the MTN network cannot be accessed by other network subscribers.


    Diamond Pavilion Shopping Mall in Kimberley is the leading shopping mall in the Northern Cape and is seen as the focal point of the community.
    Located on the corner of Oliver & MacDougal Roads in the suburb of Monument Heights, it is in close proximity of the Kimberley Airport on the N8 national road from Bloemfontein and is merely 5 minutes away from the CBD.
    The Mall offers a 35,001m² fully air-conditioned convenient shopping experience with nearly 100 shops and ample free undercover parking.

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    7 Reviews on “MTN – Diamond Pavilion”

    1. Mr. Scherman MTN - Diamond Pavilion

      Individually rated for:


      Nobody Answers the telephone when you call this is unexpectable

    2. Lize MTN - Diamond Pavilion

      I don’t even want to rate them. I don’t know who to blame, but they can’t get my contract’s invoice amount right, but every month my debit order keep on subtracting the wrong amount, and it is costing me a lot of money. I am suppose to pay a certain amount, I’ve been to the branch several times and the amount is still not right. How difficult can it be..

    3. Andrew Kesiamang MTN - Diamond Pavilion

      Went in for a upgrade all documents were signed and they said that the fone would arrive within 2 – 3 working days. After the fone never arrived I contacted them again to enquire and they had no clue what upgrade i was refering to they couldnt even trace the phone. They just did not know anything about anything.

    4. Annemarie MTN - Diamond Pavilion

      No star service!! Poor service. Staff dont know products and most of the time they cant help

    5. Johann & Pauline Pain MTN - Diamond Pavilion

      Most pathetic cellphone outlet! Took a add-on sim contract with a tablet last week the 29th June 2015 already. No sim connection or contract activation up till today! All they keep on telling us is that headoffice is busy with the problem! ?!?! It’s the 5th of July today phoned the diamond pavillion mall’s mtn 35 times no answer! But wen you in the shop they busy consulting you they answer the phone but when you phone 0538327158 NO ANSWER!

      This is terible terible service and so inconvenient ! Have the tablet but no connection or anything! How can they book the contract out but when you get home there is still till today no connection! Spoke to them many many times,went back in store 3times already…they keep on telling us the same nonsens!

      Gona go cancel this cause an other cell outlet will be far more helpfull!

      So angry and dissapointed in MTN!

    6. J.SRoux MTN - Diamond Pavilion

      Selfoon ingestuur om reggemaak te word.Na 7 dae is selfoon nogsteeds nie weggestuur.Swak diens,onaanvaarbaar.

    7. Pos MTN - Diamond Pavilion

      Poorest service i have ever received in my life they dont know how to take care of customers.

    8. PAPI MTN - Diamond Pavilion

      after struggling with MTN call center to do an upgrade I drove from Hartswater to Kimberley to do the upgrade at the store in Kimberley, I was assured that everything is ok, after i was assisted only to find out that no sim swop was done when i got home,the call center told me to go back to the store as they cannot assist me, considering i was about to cancell my contracts until i gave them the benefit of the doubt.

    9. David van Vuuren MTN - Diamond Pavilion

      On the 17/10/2013 I phoned the MTN oulet in Diamond Pavillion Mall and inquier about a Samsung phone to buy as advertised for R899.00 but once I got there they have problem about just selling a phone they advertise in the book, and they have stock but know there is a problem????. This is the last time I ever visit that shop or do bussiness with them. I bought the same phone from another oulet with no problem.

      1. Wikus Gouws MTN - Diamond Pavilion

        My experience with the service from MTN Diamond Pavillion is similar. Customer service is non existent. I bought a TV deal from them, only to be supplied with a TV that does not meet the specifications advertised. I’ve reported the issue to the on Wednesday the 19th of February 2014 and up to date (28 Feb 2014), still don’t have an answer.

        1. Boitumelo MTN - Diamond Pavilion

          Thanks for the info guys, I just changed my mind about buying a phone there Thanks a lot.

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